The visitor center is operated by the Winchester-Frederick County Convention and Visitor Bureau. Visitors are encouraged to make the visitor center their first stop to obtain maps and information. The interactive Civil War Orientation Center is located inside the visitor center and features an orientation video and kiosk that will walk visitors through the stages of local battles. Also offered is a 10 minute video about the area and a gift shop that features local and state souvenirs. The visitor center is now re-located across the parking lot on the first floor of the Shenandoah University Davis Hall building.